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作者：非羽|络 |点击? 0 | 旉Q?024-11-26
?/span>易订单买家申请退ƾ了Q要怎么处理Q?/span>
?收到买家的退ƄP(zhn)可以进?/span>【我的阿?交易-退Ƅ?Q点击蓝色字体查看）退N货管?/span>?/span>面Q点开对应订单右侧的【查看详情】?br style="-webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; visibility: visible; overflow-wrap: break-word !important;">
退N货管理：
https://work.1688.com/?_path_=sellerPro/2017sellerbase_trade/saleList&childAccount=false&spm=a262jn.10526145.wkasidenav.3.6e0617682ISvmk
?Ҏ(gu)(zhn)?/span>实际情况判断Q?zhn)是“同意退Ƒ֍议”还是“拒l退Ƒ֍议?/span>注意倒计?/strong>?br style="-webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; overflow-wrap: break-word !important;">
在处理完协议后，(zhn)业务可?/span>联系买家退N?/strong>。若买家甌的是仅退ƾ，同意后显C退ƾ成功；若?zhn)甌的是退货退ƾ，退Ƒ֍议“退Ƒ֍议达成，{待买家退货”，待买家写退货单hQ?zhn)要关注退Ƒր计时?br style="-webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; overflow-wrap: break-word !important;">
?nbsp;(zhn)拒l买家的退Ƒ֍议后Q若买家一直未再申P(zhn)可?/span>{待pȝ时?br style="-webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; overflow-wrap: break-word !important;">
时机制Q?/strong>
https://114.1688.com/kb/question.htm
?如?zhn)拒绝买家退Ƒ֍议后Q?买家则可以在后台发v投诉Q收到投诉后Q?/span>(zhn)先与买家友好协商处?/strong>Q??/span>无法协商一致可甌q_介入Q^C按照交易争议规则来处?/span>?br style="-webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; overflow-wrap: break-word !important;">
交易争议处理规则Q?/span>
https://rulechannel.1688.com/?type=detail&ruleId=945&cId=null&spm=a360q.8917622.dealrule.1.5f91284eXuYkOw#/rule/detail?ruleId=945&cId=null&spm=a360q.8917622.dealrule.1.5f91284eXuYkOw
交易争议处理规则W六点卖家交易须知重点：(zhn)可以根据订单情冉|前了?nbsp;发货相关Q收货相养I退货相关细则?br style="-webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; overflow-wrap: break-word !important;">
?如订单买家已甌二介入Q?zhn)可以?/span>投诉留言处反馈D证信?/strong>Q以?/span>有效的联pL?/strong>Q便于小二及时处理?br style="-webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; overflow-wrap: break-word !important;">
?换货程Q买家发h货之?/span>U下旺旺与商家沟通换货事宜即?/strong>。同时请注意Q?/span>售中退Ƒ֏有PC端支持换货，售后退Ƒ֜PC和无UK支持换货?br style="-webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; outline: 0px; max-width: 100%; overflow-wrap: break-word !important;">